Is there any difference between Guarantee and Warranty?

Question

For example if a company says we Guarantee this product or we Warranty this product, is it going to make any differences in the services you receive?

Thank you for your answer

Answer 1

According to the 1985 Moss Magnuson Act, warranty and guarantee are the same thing.



A guarantee is a document to protect consumer rights. It is a promise by a seller with a buyer for complete replacement of the item/ article or product; usually guarantee is valid for a fixed period of time. It has a legal status, even if we do not pay for or it was offered free of cost by a seller.



Warranty is also a document that protects consumer rights. It is more or less like insurance policy for that we have to pay certain amount to come into legal contract. So on the basis of this legal bond the company can be taken to court if it does not bound what has been agreed in the warranty document. Warranty covers only repair of the article.



Guarantee is more in manufacture, Warranty is more in distribution and reselling parts; for example, a company manufacture a scooter is liable for manufacture guarantee,on the other hand, some importer or distributor resell the products will use warranty



http://www.edroman.com/general/changes.htm



Perhaps the biggest difference that I've observed in practice (and it is a small difference) is that "guarantees" sometimes use buyer satisfaction as the criterion to determine whether or not a remedy is due to the buyer. As in "satisfaction guaranteed or your money back."



In contrast, for a remedy to be due to the buyer under a warranty, there usually is other objective criteria such as durability for a certain period of time or conformance to specifications. There are also specific warranties that may apply under the law.

Answer 2

Guarantees were out there first, as I recall.

Warranties came later.

I think nowadays the difference between the two is mute to almost irrelevant.

But at one time a guarantee seemed to offer more like a money-back or complete product replacement within in a certain period of time if not completely satisfied with the product you originally purchased. Guarantees also meant all costs of work done on product if you so desired would be covered (including shipping and handling).

Nowadays a warranty has so many exclusion clauses you wonder if the warranty (and therefore the product) was worth the trouble.

Answer 3

A warranty is an actual warrant, pledge, or contract. A guarantee is the person that recieves a guaranty or security from a guarantor. A warranty and a guaranty are more closely related than a warranty and a guarantee.

Answer 4

No actual difference. Just another way of saying it.